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Our Portal

A patient's portal is an essential tool for healthcare providers to improve patient engagement and communication. It allows patients to access their medical records, schedule appointments, and communicate with their healthcare providers securely. With a patient's portal, patients can take an active role in their healthcare, leading to better health outcomes and satisfaction.

Doctor with a stethoscope on the computer laptop screen. Telemedicine or telehealth concep

What is Valant Telehealth?

Valant Telehealth is a HIPAA-compliant video conferencing solution for a provider to video conference with a patient through Valant. Providers will start the session directly from the scheduler and patients from their MYIO account.

What is telehealth?

Telehealth refers to the use of technology to provide healthcare services remotely. This can include virtual consultations with doctors, remote monitoring of patients, and the use of mobile health apps to track health data. Telehealth has become increasingly popular in recent years, particularly in light of the COVID-19 pandemic as it allows patients to receive care from the comfort of their own homes.

Importance of using telehealth?

Telehealth has become increasingly important in recent times due to its ability to provide remote medical care and consultations. It allows patients to receive medical attention from the comfort of their own homes, reducing the need for in-person visits and minimizing the risk of exposure to infectious diseases. Additionally, telehealth has made healthcare more accessible to individuals in remote or underserved areas.

Frequently Asked Questions?

  1. What browsers are supported?

     Response:

 

Providers, patients, and guests can join telehealth on either browser supported by Valant IO for telehealth delivery (Google Chrome and Microsoft Edge). Ensure you are using the most updated version of an internet browser when possible. Using older versions can cause some issues with Telehealth. Internet Explorer, Mozilla Firefox, and Safari are not supported browsers for Telehealth. Patients will receive a message telling them so if they try to join a session in a non-supported browser.

Screen sharing and drawing on the virtual whiteboard are not supported in the mobile MYIO app. Content shared by other users can be viewed through MYIO. Other telehealth features should function in the mobile user MYIO app.

​       2. How will I be notified about video conferencing/telehealth?

    Response:

The practice may utilize Patient Communications tools to send Telehealth Appointment Reminders or Broadcast Messages.

 

     3. How many participants can join a telehealth session?

     Response:

Sessions support up to 30 participants, including one provider, one or more patients, and guests invited to join the meeting using a Guest Access link. 

        4. What does Telehealth look like from the patient's perspective?

 

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